episode 57 - the word is quell

In this week’s episode of The Word is Leadership, we dissect the verb "quell" and its implications in leadership scenarios. We explore the dual aspects of this powerful verb: suppressing rebellion and alleviating pain or grief, both of which are essential skills in a leader’s toolkit.

We discuss how rebellion, while overtly disruptive, is charged with the energy of change and can be redirected constructively. On the other hand, quelling pain or grief requires a deeper understanding and a more empathetic approach, as these states often involve a lack of visible energy and action.

To effectively address both rebellion and emotional distress, I propose a strategic approach using the acronym "QUELL": 

• Q for Question: Start by questioning the reality of the situation.

• U for Unpack: Delve deeper into the causes.

• E for Explain: Use your access to broader information to explain your perspective and actions.

• L for Listen: Active listening is crucial. Show genuine respect and attention to the concerns being raised, validating the experiences and emotions of your team.

• L for Loop back: Revisit your assumptions and understanding continuously.

This episode encourages leaders to view disruptions not merely as obstacles to be overcome but as opportunities for deeper engagement and understanding. By applying the QUELL strategy, leaders can transform potential conflicts into constructive dialogue, fostering an environment where every team member feels valued and heard.

Join us next time as we continue to explore the dynamic world of leadership and don’t forget to rate, review, and share if you found this episode insightful!